Shipping policy
Swol Society Shipping Policy
Welcome to Swol Society, where we craft the perfect gym humor apparel just for you! We believe in quality gear that represents your dedication. Because every item is made to order, our shipping process is designed to ensure you receive a product that's uniquely yours, handled with care from production to delivery.
Your Unique Gear, Made Just for You!
At Swol Society, your apparel is not sitting on a shelf; it's printed on demand specifically for you. This personalized approach means we take a little extra time to create your item before it ships.
- Production Time: Please allow 2-5 business days for your order to be produced and prepared for shipment. Our dedicated fulfillment partner, Printful, handles this process with precision and quality.
This production time is separate from the shipping time.
Fast & Reliable Delivery
Once your Swol Society gear is ready, it's quickly dispatched from the Printful facility nearest to your location to ensure the fastest delivery possible. As the US is our primary market, most US customers will receive their orders from a domestic facility.
- Tracking: As soon as your package ships, you'll receive an email with your tracking information automatically, so you can follow its journey right to your door.
When to Expect Your Swol Society Goodies
After your order has been produced and shipped, here are the typical delivery timelines:
- United States: Typically 3-5 business days after shipping.
- International: Typically 10-20 business days after shipping.
Please remember these are estimated delivery times. While we strive for timely deliveries, occasional variations can occur due to carrier delays or customs processing for international orders.
Shipping is on Us for Larger Orders!
We love to reward your commitment to the Swol Society!
- Enjoy FREE shipping on all orders over $75!
- For orders under $75, a flat shipping rate will be conveniently calculated and displayed for you at checkout.
We're Here to Help if Your Package Goes Rogue!
While we strive for perfect delivery every time, sometimes packages can experience unexpected delays or get lost in transit. If your tracking information hasn't updated or your package hasn't arrived within the estimated timeframe, don't sweat it – we've got your back!
Please reach out to us immediately at ethan@statelinebrands.com with your order number. We will work directly with Printful and the shipping carrier to investigate and find a resolution for you as quickly as possible. Your satisfaction is our priority.
Got Questions? Pump Them Our Way!
If you have any other questions about your order or our shipping policy, don't hesitate to contact us. We're here to help you lift heavy and worry less!
Email: ethan@statelinebrands.com